Pinnacle Resorts – Guest Policy

Check-in is at 3:00 p.m. | Check-out is at 12:00 p.m.

Late departures are not guaranteed.

The maximum sleeping capacity per unit is:

No extra guests are permitted to stay overnight.

Visitors must be announced at the Front Desk before arrival leave a valid ID and are not permitted to remain in the units after 11:00 p.m. We reserve the right to require a visitor to leave if he/she is causing a disturbance, annoying other guests or staff, or behaving in an unacceptable manner. Visitors are allowed as follows:

Some units restrict pets- Avoid having disadvantages with your reservation by notifying the reservations/front desk staff you are traveling with a pet in order to be assigned a pet-friendly unit.

  1. Smoking – No smoking is permitted inside the units. You may smoke outside on your terrace with the terrace doors closed. Should you smoke inside a unit, you agree to pay a $200 USD deep-cleaning fee.
  2. Pools and Common Areas – During operating hours all alcoholic beverages must be purchased from the bar(s).
  3.  Room Service – We do not provide room service. Guests can have food and drinks delivered to their unit from any establishment. The delivery person will have access to your floor and directly to your door, but you must inform the Front Desk Staff as soon as you have placed your order.
  1. Parking – Every vehicle must be registered at the reception desk upon arrival. We are not liable for any loss or damage caused to your vehicle unless caused by our staff’s willful misconduct.
  2. We reserve the right to refuse admission and to cancel any existing reservation in case this policy is not complied with.
  3. We are not liable for any valuable objects left in your unit, safe, or common areas. Guests are liable for any loss, damage, theft, loss, or personal injury incurred while on the property.
  4. We have liability insurance with damage to third parties according to the NOM-07-TUR-2002.
  1. Reservations are quoted in USD but billed in the local currency subject to currency rate changes.
  1. 3+ years old incur an adult rate.
  2. Pinnacle Resorts 179 is not pet-friendly
  3. Pinnacle Resorts 179 is an adult-only property (18+)

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