Pinnacle Resorts is happy to announce that we are now accepting reservations for stays beginning July 1, 2020, and beyond. During this challenging time, as the globe has united in a common goal of good health, we have done our part to protect our community. Our properties closed on a voluntary basis in mid-March and are now part of the mandatory closure order issued by our government until the end of May 2020. During this time, we have had staff shelter at home with only essential team members – following social distancing protocol – on the properties for maintenance and security needs, and each and every Pinnacle Resorts staff member has received their full salary while staying at home.
We miss our guests and are looking forward to welcoming you back again soon. Should government guidelines remain unchanged, with businesses opening back up at the end of May, we will be spending the entire month of June focusing on sanitizing and disinfecting all private and common areas on our properties, with specific procedures that go above and beyond our already strident cleaning policies. We believe that the safety of our guests and team members comes first, above all else, so we will take that additional time before welcoming visitors back, to ensure that your stay is worry-free, healthy, and happy.
As the world reopens, we want to make it easy for our guests to return to beautiful Puerto Vallarta. For any guests that had to cut their Pinnacle Resorts stay short or cancel their stay due to world health concerns, we will be offering credits and are available to help rebook your stay in your favorite suite. We will also be offering special Summer Season Sizzlers, fantastic promotional rates to treat yourself to a luxury stay for less.
For the remainder of May, we will be working at home, but invite you to contact us via our Online Chat function or email.
We wish everyone good health, thank you for doing your part to keep the world safe and look forward to pampering you during your Pinnacle Resorts stay very soon.
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